At PrepayPower, we empower people with full control over their energy costs through our innovative, app-based solutions for electricity, gas, oil and broadband management. As one of Ireland’s Best Places to Work for five consecutive years, we are committed to fostering a diverse, healthy, and balanced work environment. In 2024, we were honoured as one of the Best Workplaces for Women and Health. Our mission is to create a workplace where everyone can thrive.

The Role 

The Tenant Registration Co-ordinator will join the Property Professional team at PrepayPower, working with asset managers, managing agents, and investors in large-scale residential projects across Ireland. The primary responsibility of this role is to support the requirements of asset managers regarding utilities and register tenants for utility services. The successful candidate will also have the opportunity to work with Kaizen Energy, our recently acquired sister company.

Key Responsibilities:

• Collaborate with Business Development Managers to facilitate new site connections and register new tenants.
• Successfully register new tenants for utility accounts, including electricity and heat services.
• Contact potential new customers and provide them with information on terms and conditions.
• Send out large volume SMS notifications related to our developments.
• Maintain a register of new tenant registrations.
• Drive customer relationships during interactions and ensure positive engagement that contributes to customer satisfaction.
• Develop strong working relationships with key stakeholders.

Skills and Experience:

• Previous experience in a customer-facing role.
• Strong customer focus and dedication to providing excellent service.
• Excellent problem-solving skills.
• Ability to work collaboratively in a team environment.
• Attention to detail and the ability to multitask effectively.
• Good knowledge of our products and systems, including the App and SP+.
• Ability to prioritise tasks and manage time efficiently.
• Excellent phone manner and strong problem-solving skills.

What we offer:

• On Target Earnings €32,000 
• €27,000 basic salary and 5,000 target related bonus.
• The first month's bonus is guaranteed.

Career Incentives & Benefits

• Competitive salary & bonus structure
• Pension Contribution Scheme
• PrepayPower Health Insurance Group Scheme & EAP with Laya Healthcare
• Great career progression opportunities in a growing company with strong market growth
• Fast-paced and friendly team environment
• Continual training and development
• Annual leave, increasing with service.
• PrepayPower Staff Tariff
• Modern offices with excellent facilities in Sandyford and the flexibility to work remotely
• Established CSR, Wellness, and Social Committees, and great social events.
• Refer a Friend Scheme
• Tax Saver Travel Tickets & Bike to Work Scheme

PrepayPower is an Equal Opportunity Employer. We believe in treating all our employees, customers, and other stakeholders with dignity and respect.

We’re looking for diverse talent and creating an inclusive workplace that delivers exceptional, innovative services for our customers. We encourage applications from people with diverse backgrounds and experiences.

PrepayPower’s mission is to give people total control and complete transparency over their energy costs. Rather than the traditional market model of short-term discounts with significant contract terms, we help customers achieve long-term savings on their electricity, gas, and broadband by putting them in control.

Our approach is customer-driven. We provide an exceptional level of service, and this has been recognised by Trustpilot, where we are Ireland’s highest-rated energy supplier.